Help Center
188bd Frequently Asked Questions
Here you will find clear and detailed answers to the questions you have about betting, bonuses, payments, and account security — all in one place.
Welcome to 188bd. On this FAQ page, we have organized the most frequently asked questions across four categories: cricket and sports betting, account security, welcome bonus, and how to make deposits. The answers are written with the real-world experience of users in Bangladesh in mind. If you cannot find an answer to your question here, contact us directly via 24/7 live chat or email at [email protected].
Cricket & Sports Betting
188bd offers popular cricket markets including Match Winner, Total Runs, Top Batsman, Top Bowler, Over/Under Runs, and Innings Score. Ball-by-ball markets are also available in T20 format, adding more excitement to the game. BPL and international series typically have more markets open.
Yes, accumulator bets are supported at 188bd. When you add multiple events to your bet slip, the odds for each event are multiplied together, increasing the potential payout. Keep in mind that if one result is wrong, the entire bet may be lost. So when playing accumulators, make sure you understand this before placing your bet.
Decimal odds are straightforward — multiply the odds by your stake to get the total return. For example, if the odds are 2.50 and you bet ৳100, your total return will be ৳250 — subtract your original stake of ৳100 and your net profit is ৳150. The higher the odds, the higher the risk.
The core process is the same, but BPL may have special markets for local teams. International series such as ICC tournaments or IPL generally offer more events and a wider variety of betting options. Matches like "Bangladesh vs India" tend to have more markets due to the added excitement.
Yes, 188bd offers live in-play betting. You can place bets at real-time odds even after a match has started. You get the opportunity to make decisions based on the batting situation or pitch conditions, which makes the strategic side of the game even more engaging.
Account Security
If you suspect this, change your password immediately and contact 188bd via live chat or at [email protected]. Our support team is available 24/7. Check your account's recent login history and transactions, and log out any sessions from unrecognized devices. Acting quickly is the most important thing.
Your OTP (One-Time Password) or mobile banking PIN is the sole key to verifying your identity. If someone else learns them, they can withdraw money from your account or make transactions. 188bd or any legitimate organization will never ask for your PIN or OTP over the phone or by message — if they do, it is definitely fraud.
Create a password with at least 12 characters, combining uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your date of birth or simple words. Do not use your 188bd account password on any other site — keep a separate and unique password for each account.
188bd uses SSL encryption technology to protect your personal and financial information. Login sessions, transaction data, and personal data are exchanged through encrypted connections. Your information is not sold to third parties, and we follow a fair play policy when it comes to data protection.
Welcome Bonus
Options to cancel a bonus after it has been claimed are limited. If cancelled, the rules may apply where only the original deposit is eligible for withdrawal after removing the bonus portion. It is best to read the bonus terms and conditions carefully. For more details, contact our live chat — the support team will walk you through the steps.
Each bonus has a specific validity period, which starts counting from the day the bonus is activated. If the wagering requirement is not met within the validity period, the bonus and any winnings earned from it may be forfeited. So before claiming a bonus, make sure you check the validity period stated in the terms and conditions.
When you open an account at 188bd for the first time and make your first deposit, the 120% bonus is added automatically, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus, making your total balance ৳2,200. To withdraw the bonus, you need to wager the bonus amount 20 times — for a ৳1,200 bonus, a total of ৳24,000 in bets is required.
No, the welcome bonus can only be received once per account. If the same person tries to claim the bonus by opening multiple accounts, it will be considered a violation of the rules and the accounts involved may be suspended. Fair and honest play is a core principle of 188bd.
Slots games generally count 100% toward wagering. Live casino and table games may count partially or at a different rate. Sports betting counts under specific conditions. Check the terms and conditions page for the exact list or ask support — knowing this before you start playing saves both time and effort.
How to Make a Deposit
Sometimes a deposit may take a little longer to process due to network congestion. Save your transaction ID or reference number and wait a few minutes. If the issue persists, contact our live chat with that reference number — the support team will verify and resolve it quickly.
Log in to 188bd, go to the deposit section, and select Nagad. Use "Send Money" from your Nagad app to the number displayed. Enter the amount and copy the transaction ID, then paste it into the deposit form. Once submitted, the balance is usually added quickly. The minimum deposit amount is ৳100.
For all payment methods at 188bd — bKash, Nagad, Rocket, Upay, and bank transfer — the minimum deposit is ৳100. This is kept low to make it easy for any user in Bangladesh to get started. The minimum withdrawal amount is ৳500 and processing is usually completed within 5-30 minutes.
Yes, bKash is one of the main payment methods at 188bd. Select bKash on the deposit page, use "Send Money" to the number shown, and enter the bKash transaction ID in the form. You can deposit easily without any extra app or registration. The minimum amount is ৳100.
188bd does not charge any additional processing fee on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply a small charge on "Send Money" transactions — that is subject to the respective service's own policy. Fees for bank transfers may vary depending on the bank.
Still have questions? We are ready to help
For any issue or question, our support team is available around the clock — 24 hours a day, 7 days a week — in both Bengali and English.
24/7 Live Chat Support